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SAP SAP China iXp Intern - Queue Management Support Intern - Dalian in Dalian China, China

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

About the SAP Internship Experience Program:

The SAP Internship Experience Program is SAPs global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP

  1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

  2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

  3. Gain visibility : with SAP Internship Experience Program in your title, youll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

  • enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services.

  • Solve technical problem, analyze root-cause analysis, support (Expert Chat) and knowledge management with the help of technical skills, advanced tools, knowledge bases and soft skills.

  • collaborate closely with partners, as well as with various other SAP departments.

  • take care of creating patches and will work together with you in virtual teams to maximize SAP's value for the customer.

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

  • Excellent English/Japanese language skill

  • Excellent communication skill

  • Strong team player and be collaborative

  • Derive satisfaction from direct interfacing with customers

  • Enjoy seeking development from stability

  • Can work for minimum 4 days a week for at least 6 months

Meet your team:

SAP Product Engineer design, build, deliver, integrate and run business applications through the power of creative thinkers, determined makers, unparalleled customer focus, and innovative technologies that make ours the world's #1 business software.

Product Support is a lean, highly productive, vastly skilled organization of trusted advisors to our customers.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 394153 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid.

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