SAP Catalog Knowledge Expert Job in Bangalore, India

Requisition ID: 203196

Work Area: Consulting and Professional Services

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

JOB OVERVIEW

The Catalog Knowledge Expert is responsible for deployment activities for Ariba’s Catalog module within the larger Ariba procurement applications. The role includes the responsibility for the successful execution of the Catalog enablement projects in time and at cost, education of the Buyers on Ariba Network functionality related to Catalog Enablement and creation of specific project related education package for Sellers. The Catalog Knowledge Expert will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the deployment of Catalog content according to the project plan.

EXPECTATIONS AND TASKS

Customer Focus

Works with the Buyer to provide support and best practice during the deployment of the solution.

Delivers high-quality, on-time implementation services on Catalog Enablement Projects to the buyer.

Responsible for creation of Catalog Enablement specific education materials.

Works with pilot Sellers to support and educate them on the Catalog Enablement.

Provides issue resolution related to Catalog Enablement via the Ariba Network for customers and their suppliers.

Support testing process with Buyers via the use of a pilot wave.

Configure and assist with Catalog system settings to meet the Buyers requirements.

Travel to the customer’s location, approximately 30%

Teamwork

Tracks the progress of the Catalog Enablement deliverables.

Proactively escalates issues to the various stakeholders in the deployment team.

Delegate issues deemed out of scope to appropriate teams/individual.

Desired Skills and Experience

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

University degree (Business and/or Information Technology).

Experience in a specific industry organization (min. 3years).

Total experience of 4 to 8 yrs

Experience on a Catalog Content related position would be an advantage (e.g. Category Manager, e-Business consultant, E-commerce specialist, e-Business Project Manager).

Fluent in English and any additional Asia Pacific language is a plus.

Skills

Excellent verbal and written communication skills & strong customer focus.

Strong analytical and problem-solving skills, conceptual thinker, Self-Motivated individual.

Strong organizational skills.

Technical understanding and capabilities to quickly learn and understand different tools and applications.

Understanding of Business-to-Business Catalog strategy.

Knowledge of procurement business processes, from requisitioning to payment.

Knowledge of the following is an advantage: cXML, SQL, web design.

Proficiency in Microsoft Office applications including Project, Word, Excel and PowerPoint.

This role includes transferable skills such as; customer support, training, project management, and consulting.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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