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Summary

Site Reliability engineering team at SAP Ariba is a strong, highly technical team, whose responsibilities span from troubleshooting mission critical services to writing automation software.The primary responsibility of the Site Reliability Engineering Team is to monitor, manage and provide 24 x 7 operational support for SAP Ariba's Business Commerce Cloud.The team is also responsible for performing software installation, configuration changes, develop automation scripts for monitoring and day-to-day operation.

A successful candidate will have strong knowledge of Unix systems management and networking; good scripting and coding skills; be able to quickly assess and resolve site incidents in a fast paced environment; possess excellent verbal and written communication skills to be able to interact effectively with engineering and other operations teams.

Duties and Responsibilities

• Proactively monitor availability and performance of the SAP Ariba Cloud using key tools effectively and quickly respond to Monitoring alerts, incident tickets, and email requests coming in to Site Reliability

• Perform application and web site troubleshooting to quickly resolve the issues

• Escalate issues as needed to Product Engineering teams

• Handling communication and notification on major site issues to the company and executive management team

• Document resolution run books and standard operating procedures

Qualifications

• Bachelor's/Master's Degree in Computers or other equivalent field

• 5-7years of professional experience as SRE or DevOps.

• Good understanding of Unix systems fundamentals and system management tasks with experience in working with Unix environment

• Strong understanding of network concepts, TCP/IP stack and common Internet protocols

• Good programming skills (Shell Scripting/Perl/Python)

• Must have an experience on Monitoring tools. Splunk and Dynatrace is preferable.

• Strong grasp of Cloud Computing SaaS, PaaS, IaaS fundamentals and experience designing and implementing solutions

• Experience managing container-based services in production using tools such as Docker, K8s

• Working experience of using DevOps tools such as Terraform, Ansible, Jenkins or other CI/CD Tools, Git etc

• Attention to detail and accuracy and ability to spot long term trends in production web environment

• Outstanding interpersonal, analytical, and communication skills

• Must be reliable and dependable with ability to multi-task in a fast-paced environment

• Effective team player to be able to work closely with peers and other operations or engineering teams

• Desired - Skills Experience working in a 24 x 7, large-scale Internet web environment

• Prior experience working with Java/J2EE applications

Location - Bangalore

#DevOpsT2

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EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 398153 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.