Job Information
SAP User Assistance Developer Associate for SAP S/4HANA Public Cloud ERP in Brno, Czech Republic
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.
Meet your team
Are you passionate about writing and helping others make sense of software and technology in their daily work? Do you have a desire to flex your writing and language skills to create people-centric user experiences?
If so, our Finance User Assistance team in SAP S/4HANA Public Cloud ERP is looking for motivated individuals to design and create user assistance content and experiences for our apps and functions.
Our global development teams are constantly in pursuit of fresh innovations with the most user-friendly and modern Cloud experiences. Ideal candidates are detail-focused team players who can work on their own, are motivated to continuously learn and become subject matter experts for their team, and communicate clearly to users at all points in the product lifecycle. You'll work with user assistance developers in Brno and in various locations in Germany.
What you'll do
As a member of this user assistance team, you're responsible for the UA content of your scrum teams. This includes:
Researching and defining terminology
Editing user interface texts to ensure usability and that the texts conform to SAPs standards
Planning, researching, and writing the documentation (such as context-sensitive help, user guides) required by SAPs customers. You will also be required to create product videos, and at times blog about a specific feature.
Interactions with SAPs customers, and partners on UA projects, where relevant
Being the user's advocate on your scrum teams
What you bring
Technical writing experience is beneficial, but not required
Excellent written and spoken English skills
Knowledge ofUA tools such as Ixiasoft, and SAP System documentation tools is beneficial
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.
We win with inclusion
SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 397563 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.