SAP Account Executive - Customer Experience Job in Houston, Texas

Requisition ID: 204154

Work Area: Sales

Expected Travel: 0 - 50%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The primary purpose of the Account Executive is to achieve their overall revenue goal. In order to achieve this goal, the Account Executive must create a complete territory business plan that generates at least 4x their quota in pipeline opportunity. The Account Executive is responsible to identify, qualify and win opportunities, develop and drive strategy. SAP Customer Experience (CX) is a line of business organization (LoB) as part of a matrix sales structure. CX belongs to one of the top three strategic focuses of SAP globally and is major contributor to the growth in SAPs global cloud business. The CX solution portfolio is the most comprehensive in the market and enables companies of all sizes to manage their customers in today’s demanding customer centric environment. It is often used to transform the business into the digital world covering processes in Online Commerce, Social, Marketing, Sales and Service and goes beyond traditional CRM. You will be part of an energetic team and be working in a high pace environment. It is an exciting time to be part of CX as one of the most innovative teams within SAP.


  • Works with the Sales Manager and team to develop and execute programs to drive pipeline & close deals

  • Works to uncover and run sales cycles based opportunities

  • Works with Virtual Account Teams on CX sales campaigns

  • Works to attain various sales objectives related to securing new business opportunities, identifying key contacts and using strong influence and leadership skills to create value, generate meetings and drive interest.

  • Develops sales best practices securing repeatable and expansive opportunities.

  • Maximizes all sales and pipeline potential interacting with local & regional CX sales, marketing, business development & pre-sales teams.

  • Achieve / exceed quota targets.

  • Establishes strong relationships based on knowledge of customer requirements and commitment to value

  • Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape.

  • Develop and deliver comprehensive business plan to address customers and prospects priorities and pain points. Utilize Value Engineering, benchmarking and ROI data to support the customer’s decision process.


  • Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.

  • Pipeline partnerships – Leverage support organizations including Marketing, Business Development, Presales, Consulting, Partners and channels to funnel pipeline into the assigned territory.

  • Demonstrate early adoption of all new solutions and strategies

  • Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.

  • Support all SAP promotions and events in the territory

  • Analyze White Space and execute up and cross sell initiatives.

  • Orchestrate resources and deploy appropriate teams to execute winning sales strategies.

  • Create OneSAP.

  • Utilize best practice sales models.

  • Understand SAP’s competition and effectively position solutions against them.

  • Maintain CRM system with accurate customer and pipeline information.


  • 5 years of experience in sales of CRM, eCommerce, and/or other business software

  • Proven track record in business application software sales.

  • Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.

  • Teamwork & Collaboration with local & virtual Sales Teams

  • Bachelor equivalent


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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