SAP C4C Business Processes Consultant Job in Lisboa, Portugal

Requisition ID: 198735

Work Area: Consulting and Professional Services

Expected Travel: 0 - 40%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

SAP’s Digital Business Services strategy is driving innovative services to customers from an end-to-end perspective. SAP Digital Business Services (DBS) provides a major cornerstone in this value-chain. The mission of SAP DBS is to achieve customer satisfaction and retention by efficient and flawless implementation of all SAP solutions across all geographies. SAP DBS is the Trusted Partner for all customers globally. It delivers excellence by:

  • helping customers on their journey to innovation and simplification across all solutions;

  • providing an unparalleled service experience On Premise, in the Cloud as well as hybrid; and

  • delivering efficient results based on major practices with a focus on Industry, LoB and Platform.


  • Cloud for Customer (C4C) or CRM application and process solution consulting (definition of requirements, implementation based on a blueprint or functional specification);

  • Feasibility studies / solution reviews;

  • Detailed planning of process implementation;

  • Define detailed specifications for implementation of requirements related to Sales or Service areas;

  • Industry /corporate process implementation across related applications (SAP/non-SAP, OnPremise and Cloud);

  • Develop and Assure quality of process models;

  • Demonstrating basic knowledge of modeling standards and tools.


University degree;


  • Two years of experience in application consulting;

  • Experience on a full-cycle implementation is a big plus;

  • Understanding of industry or LoB-specific business processes;

  • Understands the Business Process Library approach;

  • Fluent in English (at business level).


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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