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The Cash Acceleration Services Hub is responsible for driving process efficiency and establishing a steering framework along the Oder-to-Cash process from when the invoice is issued to SAP customers to when the actual payment is received. It includes processes like purchase order management, invoice delivery, dispute management, dunning procedure, consequence management for non-payment, and data reporting and analytics. The team drives standardization and automation to simplify the order to cash processes. Our goal is to safeguard SAPs overall cash flow performance and continuously drive modernization of SAPs receivables management forward.

The PO Management team takes on an important role in the Order to Cash process to effectively and efficiently manage the submission and reception of Customer POs including the creation of a governance of the PO process and standardizing it across the regions, creating transparency of the PO submission status, PO Mailbox monitoring and maintaining the received POs in the system, driving SAP4Me adoption and consumption, etc. thereby minimizing escalations and improving overall customer experience.

Key Areas of Responsibility and Tasks:

• Monitor and handle requests received in the PO Collection Mailbox in a timely manner

• Maintain up-to-date email recipient for PO Projection Letters

• Maintain list of PO required customers at customer level and monitor progress of PO Collection

• Work closely with O2C Teams (Cash Collections, O2I Teams, DID Team) to make sure timely PO Collection, correct PO reflected on invoices and minimize delays in invoice uploads to customers preferred invoice portal

• Have regular check-ins with O2C teams for updates and process alignment

• Investigate and resolve any PO vs Contract mismatch

• Work with sales and SDH/GCF teams for early discussion of PO issuance for PO required customers to minimize delays

• Serve as an avid ambassador for SAP4Me Consumption and Adoption

• Escalate to management PO required customers who habitually delays POissuance

• Attend case council calls and flag to CFOs the PO issues that need their attention and support

• Follow SAP processes and use application tools available in ISP, NGBC, CRM and others

• Monthly reporting to stakeholders on achievements (PO Projection Success Rate, New SAP4Me Customer Signups, etc.), current challenges and future plans

• Suggest creative ideas on how to leverage new technologies (automation, generative AI, etc.)

• Participate in projects and support ad hoc activities

• Ensure PO management governance is followed

Experience and Skills Required:

• Good understanding of the Order to Cash cycle

• Experience working for a Software/ERP/Cloud company preferred

• Detail Oriented

• Analytical Skills

• Effective Communicator

• Critical Thinker

• Collaboration Skills

• Time Management and Ability to prioritize tasks

• Compliance Awareness

• Continuous Improvement mindset

• Agility and adaptability to changes

• Self-starter and can work with minimal supervision

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

Benefits

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 399478 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.