SAP Business Support Associate Job in Singapore, Singapore

Requisition ID: 201680

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

P&I Enterprise Cloud Services maximizes the success of customers with their SAP solutions in managed, private and public clouds. SAP's Cloud Application Services as part of P&I helps customers to accelerate their Innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The SAP Cloud Application Services clusters the following Services: Managed Innovation & Operations (AMS), Managed Database Services, Managed Testing and Managed Security. The Supplier Management for SAP Cloud Application Services team ensure proper supplier evaluation, governance, performance management and staffing.

More information:


We´re looking for an additional team member to extend our Singapore based Supplier Management team. As a Supplier Manager you will be responsible to evaluate, onboard and manage our global suppliers and service delivery partners.

Your responsibilities will be:

  • Run Strategic/Tactical Supplier Management & maintain our supplier portfolio

  • Support in Global Supplier selection & rate card negotiation

  • Support in Global Supplier network management (strategic planning per supplier, individual supplier performance management; supplier visits, relationship building)

  • Support in accounting and controlling

  • Support in alignment with regional SAP stakeholders

  • Alignment with SAP’s Global Purchasing Organization (GPO)

  • Support purchasing guidelines

  • Support in supplier portfolio analysis and evaluate strategic development of suppliers

  • Run Operational Supplier Management

  • Escalation Management

  • Resourcing (bid process)

  • Purchase order handling and staffing

  • Supplier On-boarding & Supplier performance management

  • Trouble shooting & Escalation handling

  • Accounting and controlling (time recording management, cost allocation procedures)

  • Reporting


Required skills

  • Flexibility to work with different time zones and regions and to handle multiple complex topics in parallel

  • Analytical thinking and decision-making ability

  • Team player with a strong sense of on-hands mentality

  • Profound business acumen and communication with business partners

  • Strong problem-solving capabilities in complex environments

  • Ability to work effectively as a member of a dynamic & global team

  • Ability to establish solid working relationships with team members, suppliers and peer teams.

  • Languages: Perfect command (verbal and written) of English and Portuguese (additional language is a plus, i.e. Spanish)

  • Willingness to travel & adopting intercultural competences

Preferred skills

  • Consistent demonstrated history of successful supplier management or purchaser for services

  • Possess strong sense of teamwork, integrity, self-motivation, positive attitude and creativity

  • Able to rapidly absorb new facts and techniques

  • Motivated to exceed the needs of customers despite internal and external obstacles


  • Diploma/Master degree required

  • Working with multi-country/cultural international teams

  • Graduates welcome



Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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