SAP (Senior) Java Support Engineer Identity Management Job in Sofia, Bulgaria

Requisition ID: 183270

Work Area: Software Design and Development

Expected Travel: 0-10%

Career Status: Professional

Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Do you demand the best from your professional career? Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.


Identity Management team is part of SAP Technology Core Platform Development. The team is responsible for the development, support and maintenance of SAP Identity Management on-premise product that is part of SAP Security portfolio. SAP Identity Management helps companies to centrally manage their user accounts (identities) in a complex system landscape. This includes both SAP and non-SAP systems. The solution provides an authoritative, single source of user information and enables self-service management of user information and authorizations using workflow technology.


  • You will be working in a cross-functional team of talented and motivated colleagues, following agile methodologies and the industry’s best practices focused on SAP Security products.

  • Analyze, evaluate and resolve customer issues related to the implementation and operation of SAP Identity Management java based solution

  • Communicate with customers in a considerate and professional manner, clearly and politely providing highly valued remote services and consulting

  • Ensure excellent quality and maintain high standards in customer incident processing

  • Organize and participate in the de-escalation of critical customer situations

  • Cooperate with other development or maintenance groups from different levels

  • Contribute on continuous improvement of software quality; design, implement and test improvements of software architecture and applications

  • Develop extensions of SAP Identity Management and take part in future product improvements

  • Follow SAP product standards applicable for your development


  • BS (MS preferred) in Computer Science or related field

  • Proficiency in Java


  • Experience with SQL

  • Knowledge in software security concepts and protocols

  • Problem-solving and analytical skills

  • Ability to work without close supervision over complex tasks and innovative projects

  • Creative thinking, willingness and ability to quickly learn new concepts and technologies

  • Excellent team player, with strong communication skills, passionate about his/her work, self-motivated and driven

  • Fluency in English


At least 3 years of relevant experience


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.


Success is what you make it. At SAP, we help you make it your own.A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ).

Successful candidates might be required to undergo a background verification with an external vendor.

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