SAP Working Student: On-Premise Renewal Operations Job in Walldorf/St. Leon-Rot, Germany

Requisition ID: 200252

Work Area: Sales Operations

Location: Walldorf/St. Leon-Rot

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Limited Part Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

The mission of Global Post Sales Operations (GPSO) as part of the board area Global Business Operations (GBO) is to ensure a seamless post sales experience for all customers across all Lines of Business, spanning all the way from entitlement, On-Premise and cloud delivery to renewal. Key objectives are the simplification and harmonization of post sales processes and services in close alignment with SAP’s development, sales and support teams.

Within GPSO, the On-Premise Renewal Operations (OPRO) unit is supporting the Maintenance Go-To-Market (M-GTM) mission to enable our customers to run better by maximizing the value and innovation they derive from our support portfolio, while protecting and enhancing SAP’s maintenance business.

The OPRO team provides a service-oriented operational framework and support structure that enables our teams to execute with utmost efficiency and effectiveness. Consistent and scalable maintenance processes are one of the core objectives of this team while focusing on strategic initiatives to help SAP becoming an Intelligent Enterprise.

EXPECTATIONS AND TASKS

  • The On-Premise Renewal Operations team is searching for a colleague who is strongly motivated to learn fast to run well-established processes and pro-actively contributes to further optimize the status quo.

  • Support the creation of regular reporting, of customers at risk to terminate maintenance contracts. This includes to support the transparency for SAP’s executive management.

  • Testing and analytical validation of Business Intelligence assets regarding dashboard implementation for our internal stakeholders.

  • Support operational execution of MGTM related processes (e.g. block of support, preventive program) in interaction with colleagues from other SAP countries and market units.

  • Ensure data quality and support improvement and implementation of respective data quality steps.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Currently enrolled as Student at a university or a university of applied sciences

  • High degree of analytical thinking and affinity for numbers.

  • Profound knowledge of MS Office, especially Microsoft Excel and PowerPoint

  • Very good command of written and spoken German and English

  • High level of initiative and operational readiness

  • Soft skills: communication and intercultural skills, independent work style

  • Excellent communication and teamwork skills

Start as soon as possible.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

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WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

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